Each participant receives both The Change Management Pocket Guide and The Eight Constants of Change. The online content is delivered by experienced change management professionals using an interactive, hands on approach. Cases and real client experiences will be used to improve understanding of the material.

 
Day One (9:00 am - 2:00 am EST)

Introductions
Introduction to Change Management Best Practices
     Transitions and Drivers of Change
     Why Manage Change
     The Eight Constants of Change
The Change Management 101 Methodology and Model
     Assumptions
     Pocket Guide Introduction
 
Day Two (9:00 am - 2:00 am EST)

Plan Phase: Assess Need
     Stakeholder Analysis 
     Leadership Alignment Assessment
     People Impact Assessment
     SWOT
     Change Management Effort Assessment

Plan Phase: Develop Plan
     Change Management Workplan
     HR Infrastructure Checklist
     Communication Audit
     Communication Plan
     Leadership Involvement Plan
 
Day Three (9:00 am - 2:00 am EST)

Do Phase: Launch Communications
     Key Messages Worksheet
     Elevator Speech
     Communication Network Table
     Road Show Agenda/Feedback Form
     FAQ Sheet

Do Phase: Transition Work
     Change Readiness Audit
     Commitment Assessment
     Implementation Checklist
     Stakeholder Commitment Meeting Template
     Workforce Transition Plan
     Training Needs Assessment
 
Day Four (9:00 am - 2:00 am EST)

Sustain Phase
     Systems and Structures Action Plan
     Rewards & Measures Alignment Template
     Roles and Responsibilities Template
     Knowledge Sharing Agreement

Sustain Phase: Optimize Results
     Change Integration Checklist
     Post Implementation Scorecard
     Post Implementation Questionnaire
     Lessons Learned Process

Wrap Up
     Tool Reference Guide
     Change Management Certification Requirements
     Start your Change Management Workplan and plan next steps
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